It is my great pleasure to know Grace Tsay and work together with her to complete the purchase of the property. She is an excellent realtor who is very knowledgeable of local communities and properties, and fully dedicated to the benefits of her client and tried her best to negotiate the price and terms of the purchase.
Grace is very friendly, helpful, patient, understanding and avail ...able. Her performance in the wholw process is very professional and outstanding!
Without any hesitation, I would recommend Grace to my friends and family and would use the service of Century 21 Western Realty again!
Min Kang, Katy
|Buyer
3-Jun-2023
We met Grace at a rental property when we considered renting a house. She helped us immensely to find a rental home at the time. Finally, we decided to buy the 25206 Melody Oaks Ln house, and Grace was perfect for our broker.
Grace was perfect in helping with every detail of purchasing our new home. She handled all situations excellently, including negotiating the price when we got th ...e appraisal, which had a gap from our proposed price. She introduced the good inspector, and the inspection went smoothly. She was always careful in managing all processes and ensured everything was well completed.
Grace is very professional in performing as a trustworthy, knowledgeable, friendly, and respectful broker. She was highly accessible, responding promptly whenever we contacted her for help or asked questions. Grace was knowledgeable as she brought us the correct answers to our questions. Communications with her were all very smooth and precise.
Overall our family's home-purchasing experience with Grace Tsay couldn't be better. We appreciate all her devotion and endeavor throughout getting this house until closing. In addition, she is helping us even after closing for many post-home buying needs. We were delighted to have her as our realtor for buying our new house.